Long Eaton Appliance Co Ltd is committed to protecting your privacy which we recognise is very important to you. We also acknowledge that it is your right to control your personal information and that therefore providing personal information to us is an act of trust which we are duty bound to take seriously. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998) and, unless you give us specific consent to act otherwise, the following policies will govern how we handle the personal information that you provide to us.
Collection and use of information
We collect personally identifiable information when you order from us:
|Information collected||Why we collect it|
|Your name & address||To check your credit card and to deliver the goods|
|Your name & address||To communicate with you about your order and (unless you have told us otherwise) about other Long Eaton Appliance Co Ltd related matters|
|Credit/debit card details||To enable us to take payment for the goods which falls due at the point of order|
To ensure that all information we hold about you is accurate and up to date please let us know of any changes as soon as possible and we will ensure the information is changed immediately. You can check the accuracy of information that we hold about you by telephoning or emailing us (see below for contact details). If you find any inaccuracy we will delete or correct it promptly.
All information you provide to us is stored in the UK only on secure servers that are protected in secure facilities including firewall protection and in accordance with the law and the Which? Web Trader Code.
Information sharing and disclosure
We are committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except where:
We are required by law to disclose information to third parties; and Disclosure is necessary for the performance of our operations e.g. delivery of goods, and We need to transfer our assets to any successor to our business. We may also provide analyses of our customers in the aggregate to prospective partners, advertisers and other third parties. We do this so that we and our business partners can understand you better, and so we can keep bringing you first-rate services. We may also disclose, on an anonymous basis, literal statements made by our customers. At no time, however, will we disclose personal information about a specific customer, unless consent has been specifically granted for the endorsement of our products, or service.
Linked websites are not under our control and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website we advise you to examine their terms and conditions of use.
Security and prevention against loss, misuse or alteration of information
We have implemented (and will continue to implement) technology and security features, and operate within strict internal guidelines, to safeguard the privacy of your personal information and protect it, so far as possible, from unauthorised or improper use.
Access authorisation is granted only to key members of our staff. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities using the latest, and safest, technology. For more information read our Security Policy.
We reserve the right, from time to time, to review and edit this policy in accordance with potential changes to our business structure and as required by law.
Still not sure? Need more information? Call our customer care team on 0115 971 7521, or write to us at Long Eaton Appliance Co Ltd, Unit 1 Acton Avenue, Fields farm Road, Long Eaton, Nottingham NG10 1GA.